Robi says: “The boring-but-necessary stuff! These terms keep things fair for everyone. Quick read, promise.”
Last updated: 23 February 2026
Business name: Zero2AI
Website: zero2ai.co.uk
Contact email: [email protected]
Business address: 124 City Road, London, EC1V 2NX
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the Zero2AI website (zero2ai.co.uk) and any purchases you make from us. By accessing our website or purchasing our products, you agree to be bound by these Terms.
Please read them carefully before making a purchase. If you do not agree with any part of these Terms, you should not use our website or buy our products.
2. About Us
Zero2AI is a UK-based business that creates and sells digital products, including PDF prompt packs, through our website. Our website is built on WordPress and uses Easy Digital Downloads to handle product sales and delivery.
For any questions about these Terms, you can reach us at [email protected].
3. Products and Digital Delivery
All products sold on zero2ai.co.uk are digital products (primarily PDF prompt packs). When you complete a purchase:
- You will receive a download link via email and/or through your account on our website.
- Products are delivered electronically. No physical items will be shipped.
- It is your responsibility to download and save your purchased files. Download links may expire after a reasonable period.
We make every effort to ensure that product descriptions, previews, and content are accurate. However, we reserve the right to correct any errors or update product content at any time.
4. Pricing and Payment
- All prices are listed in GBP (British Pounds) unless otherwise stated.
- Prices are inclusive of VAT where applicable.
- Payments are processed securely through Stripe. We do not store your full payment card details. All payment processing is handled by Stripe in accordance with PCI DSS standards.
- Your order is confirmed once payment has been successfully processed.
- We reserve the right to change our prices at any time. Any price changes will not affect orders that have already been completed.
5. Refunds and Cancellations
Because our products are digital goods that are delivered immediately upon purchase, they are generally non-refundable once downloaded. This is in accordance with the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
By completing a purchase, you acknowledge and agree that:
- You are requesting immediate access to the digital content.
- You understand that this means you lose your right to cancel once the download has been accessed.
If you experience a technical issue (such as a corrupt file or a download problem), please contact us at [email protected] and we will resolve the issue or provide a refund where appropriate.
For full details, please see our Refund Policy.
6. Intellectual Property
All content on the Zero2AI website — including but not limited to text, product content, PDF prompt packs, graphics, logos, images, and website design — is the intellectual property of Zero2AI and is protected by UK and international copyright and intellectual property laws.
What you can do:
- Use purchased products for your own personal and professional use.
- Use prompts from our products in your own AI workflows and projects.
What you cannot do:
- Resell, redistribute, or share our products (free or paid) with others.
- Reproduce or republish our products or their content, in whole or in part, on any other website, platform, or medium.
- Claim ownership of our content or present it as your own original work.
- Create derivative products for sale that are substantially based on our content.
If you are unsure whether a specific use is permitted, please contact us at [email protected] before proceeding.
7. Personal Use Licence
When you purchase a digital product from Zero2AI, you are granted a personal, non-exclusive, non-transferable licence to use the product for your own personal and professional purposes.
This licence does not grant you ownership of the content. Zero2AI retains all intellectual property rights. This licence cannot be shared with, transferred to, or sub-licensed to any other person or entity.
We reserve the right to revoke this licence if these Terms are violated.
8. User Responsibilities
By using our website and purchasing our products, you agree to:
- Provide accurate and truthful information when making a purchase or creating an account.
- Keep your account details and login credentials secure.
- Use our products only in accordance with these Terms and the licence granted above.
- Not attempt to gain unauthorised access to any part of our website, server, or systems.
- Not use our website for any unlawful purpose or in any way that could damage, disable, or impair the site.
You are responsible for ensuring that your use of our products complies with any applicable laws and regulations in your jurisdiction.
9. Limitation of Liability
To the fullest extent permitted by law:
- Zero2AI provides its website and products on an “as is” and “as available” basis.
- We do not guarantee that our website will always be available, uninterrupted, or error-free.
- We do not guarantee specific results or outcomes from the use of our digital products. Our prompt packs are educational and productivity tools; results will vary depending on your use case, the AI platform you use, and other factors.
- Zero2AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.
- Our total liability to you for any claim arising from these Terms or your use of our products shall not exceed the amount you paid for the specific product in question.
Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence.
- Fraud or fraudulent misrepresentation.
- Any other matter for which liability cannot be excluded or limited under applicable law.
10. Third-Party Services
Our website uses third-party services to operate effectively. These include:
- Stripe — for payment processing.
- MailerLite — for email marketing (with your consent).
- Google Analytics — for website usage analytics.
These services have their own terms and privacy policies. We are not responsible for the practices or content of third-party services. We encourage you to review their terms where relevant.
11. Links to Other Websites
Our website may contain links to external websites or resources. These links are provided for your convenience and do not imply endorsement. We have no control over the content or availability of external sites and accept no responsibility for them.
12. Account Termination
We reserve the right to suspend or terminate your account and access to our website if:
- You breach any of these Terms.
- We reasonably believe your actions may cause legal liability for us or other users.
- We decide to discontinue all or part of our service.
If your account is terminated due to a breach of these Terms, you will not be entitled to a refund for any products already purchased.
13. Changes to These Terms
We may update these Terms and Conditions from time to time. When we make changes, we will update the “Last updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.
For significant changes, we may also notify you by email if we have your contact details.
14. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Zero2AI regarding your use of our website and purchase of our products. They supersede any prior agreements or understandings.
16. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Business: Zero2AI
Address: 41 Drummond Road, Birmingham, B9 5XJ
Website: zero2ai.co.uk